American Eagle
Welcome to the new American Eagle Agents' union page.  This page will be updated
with information pertaining to the union drive for American Eagle Agents looking
for a voice on the job.  American Eagle News Stories listed on the bottom of page.
American Eagle Passenger Service
agents at the Hubs in BOS, DFW,
LGA, JFK, LAX, MIA, ORD, and SJU,
along with ALL agents employed by
American Eagle at out stations who
work both ramp and/or passenger
service are eligible.

To receive updates for our union
drive click on the Union Interest
Card link to the left and fill out the
information.  
management would switch agents shifts around
the day following mandatory overtime if they didn't
have an 8 hour period between shifts.

Recent Off Schedule Operations coupled with CS
worked hours caused agents to have short
turnarounds between the time the left the airport
after working mandatory overtime. In one case, and
we're sure there are more, one agent worked their
shift, picked up another agent's hours, and were
then extended involuntarily. The OT caused the
agents to only have 2.5 hours off between their
mandatory overtime and their regularly scheduled
shift the following day.

At one time the company required you to have 8
hours between shifts and they would adjust your
schedule. Now they don't care. The good thing is
that this is a situation which is negotiable in a call
for a certain amount of rest time, like in the cases
of Pilots and Flight Attendants, there is a minimal
amount of legal time between shifts, and extended
times can be negotiated in a labor contract. The
minimum times however must be met and
currently there are no Federal guidelines except for
overtime pay.

For agents at American Airlines and American
Eagle, the company's policy is to "limit the work day
so that it does not exceed 16 hours in a 24-hour
period when it involves a CSW." Local policies can
limit the work time to less than 16 hours in a 24
hour period, however the local policy cannot
override the 16 and allow for more hours worked.

Although the minimum turn time has changed
there is still a limit to the hours worked in a 24 hour
period.

This is just one more reason why we need a union.
These types of policies become contractual with
union representation. Anything pertaining to the
wages, working conditions, and benefits, are
negotiable items. The CWA has and does
negotiate these items at other airlines for workers.
Mandatory Overtime and Short Turn
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working outdoors.  My shift allows me to work the
ramp and I don't work the ticket counter.  Will I still
be able to do this?

A.        Contracts can be negotiated to allow things
like this on a station by station basis with approval
from the majority of the agents.  We have
negotiated contracts that allow stations to have
certain working conditions based on a majority
rules vote at each station.  

Q.        My supervisor said that if we vote for a union
that we will start from scratch and lose what we
have.  Is this true?

A.         Although anything pertaining to working
conditions, wages, and benefits, are negotiable in
a union contract, we start with what we have.  
Once a tentative agreement is reached, all agents
will vote on the contract.  The only way you would
lose what you have is if you vote for a contract that
gives you less than you have now.  If a contract
doesn't pass with a majority of the vote of the
agents then we go back to negotiations with the
company until we reach a contract that the
majority of agents vote to accept.  You also won't
pay union dues until we have a contract.

Q.        What will happen to "Local Procedures"
once we have a contract?

A.        Local procedures go away.  A union contract
is a legally binding contract that must be adhered
to.  That's the reason you don't see pilots, flight
attendants, and ramp workers at the hub, having
"local procedures".

Q.        Will mandatory overtime go away with a
union contract?

A.        Let's face it, we're in a business that is not
9-5 and it is affected by weather, and other things
out of our control.   Although it will never go away a
union contract will spell out the procedures for
assigning "mandatory overtime".    Most union
contracts in an operational business like airlines,
include procedures for a set advanced notice, a
voluntary procedure to be put in place before
mandatory procedures, and most include paying a
work free penalty hour when not handled properly.  
In addition if an employee is given disciplinary
action for not working overtime, you have access
to a legally binding grievance procedure.
American Eagle may face $2.5M fine on flight
weight calculations
By ERIC TORBENSON / The Dallas Morning
News
Feb 01, 2010
AMERICAN EAGLE NEWS
American Eagle faces $2.9 million fine over
fixes to landing gear doors
By Eric Torbenson / Dallas Morning News
Feb 18, 2010
American to outsource at O'Hare
Pilots at Eagle unit rankled by decision to
use contract carrier
By Julie Johnsson / Chicago Tribune
February 21, 21010
American Eagle adding first-class seats to
CRJ-700s
By Mark Friedman
Minneapolis Airport Examiner
March 4, 2010