What is the A.P.S.A

What is APSA's Structure?

APSA/CWA's structure is comprised of four
(4) National Officers: President, Vice
President, Secretary and Treasurer; an
Executive Board (the National Officers and
Chapter Representatives); Chapter
Representatives; and the membership.

APSA's membership is broken down into
regions. A region with at least 15 members
may form a Chapter by petitioning the
Executive Board. For every 15 members in a
Chapter, the Chapter may elect a member
to the Executive Board. The Executive Board
required number of members to form a
Chapter.









Who Are APSA's Members?

Eligible to join the Association of
Passenger Service Agents (APSA/CWA)
are American Airlines' customer service
with recall rights, as well as retired
American Airlines agents. The following
employee groups are eligible to join
APSA/CWA and should also be eligible to
vote in our next union representation
election (retired agents are not eligible to
vote in NMB union representation
elections but can be a member of the
union).

Airport Agents: Ticket Counter, Gates,
Coordinators except for outsourced
stations.

Reservations Agents: All agents in
reservations including Home Based,
Reduced Work Week, and Part-Time
Non-Extendable.

Skycaps: Still employed by American and
not outsourced.

TC:  Travel Center Employees.  Formally
CTO's.

Premium Services: Admirals Club and
VIP Office employees.

CBS: Central Baggage Service
Representatives.

TDS: Ticket Delivery Service. Except for
those outsourced.

Retirees: Retirees have joined APSA/CWA
to have voice in order to protect their
retirement benefits which are not
guaranteed without a union contract.
Click on wings above to print
application!
What is the APSA/CWA?

The APSA/CWA (Local 6001 of the Communications Workers of
America), is a national organization for passenger service and
reservations agents at American Airlines.  Having our own leaders
and members from airports and reservations centers across the
country has enabled us to strengthen and deepen the level of
support we need to be able to build a new organizing committee
and file for another union election.   Since our last election
members, agents from American Airlines, have worked on issues in
the airline industry that affect us and members have had access to
representation when needed on the job.

The APSA/CWA Local 6001 is also the organizing office for
American Airlines and American Eagle agents seeking a voice on
the job and a legally binding contract.  We are currently updating
agents information by having all agents, who haven't already done
so, fill out a union interest card.  This will allow us to ensure our
records are up to date as we work toward filing for our next union
election. If you haven't recently filled out a union interest card, you
may do so by clicking on the Union Interest Card link to the left.   

We are currently building a structure and committees at locations
across the system to be sure we can win our next union election.  If
you wish to be involved to help move this process along and to be
able to file for a union election with the National Mediation Board,
click on Contact Us to the left and call, or email us.  The most
frequently asked question these days is;  When will be having
another union election?  The answer to this question is; When our
structure and committees are in place at each location and we have
a majority support in order to win.  At locations where we are
currently assessing our support levels and building our
committees, we have an overwhelming level of support.  If your
station is not on board yet and wish to get involved, contact us.

One does not have to be a member of Local 6001 to help organize a
union at your location.